As I wrote earlier this week, I’m in Phoenix for Unchained. Though I’m an ‘instructor’ here, their word, not mine, the opportunity to learn is almost overwhelming. I’m not a tech guy by any stretch of the imagination, but some of these folks? If I studied what they did for a year, I still wouldn’t no what they’ve forgotten. You can’t put a value on that, ‘cuz if you did, nobody could afford it.
It affects how I do business and the value I’m able to offer my clients. It’s a huge deal. Already there are folks showing me how to bring Brown and Brown’s service to higher and more effective levels — always a good thing. We’re always looking to improve what we deliver to our clients. Good enough, simply isn’t good enough, know what I mean, Verne?
Our main concern is always measured in terms of end results for our clients. Let’s just say I’m jazzed within an inch of my life after what I’ve seen and heard today. And there are still a couple days left. We’re gonna get even better.
Very cool.

Though I’m on the agenda for Tuesday morning, it pales in comparison to the learning I’ve been afforded here. I’d love to walk away after my turn in the barrel knowing I was at least able to match the Gold Standard set so far.
I don’t know who the smartest person in the room is, but it certainly hasn’t been me. Some of these tech people make me feel like Forrest Gump’s slow little brother. Geez.
Talk with you tomorrow.
No related posts.
Lot’s of good info and good people at Unchained this week. Looking forward to Mon / Tues as well.. Glad you are on the agenda, I’ll make sure to be there…
Couldn’t agree with you more about the info and the people.
Thanks — I’ll give it my best shot.