My dad changed professions in 1959. He got his real estate license and hired on with Woodbury Realtors in Manhattan Beach, California. Upon arriving for his first day, the boss dropped a loose leaf binder on his desk saying, “Here’s all the listings, the world is your oyster, go get ‘em!” On October 19th, 1969 I didn’t even get that much guidance. I’d received my license in the mail the day before, on Friday. It said I’d been licensed since Tuesday the 15th. As I sat at my desk that first Saturday morning, I indeed had the MLS book on my desk. A couple of the old guys came over to welcome me, one of them learning just that day that I was the boss’s son. Trust me, there was no special treatment.
I’d been ‘trained’ by his general manager at the main office/escrow division conference room with other newly-minted virgins. Outside of how to fill out the forms properly, cold calling FSBO’s was the only thing taught. I remember because at 18 whatever he said was like it came from the lost third tablet of Moses. The training lasted three Saturday mornings. And I’ll remind you here that back then the purchase contract was one page, fill in the blanks. The listing was one page 5 X 7 and double sided. The measurements for the house were on one side and the contract, in very small print, on the other.
So back to the first morning, a Saturday, and I dutifully got the newspaper out and starting calling FSBO’s. I was very confident because of my extensive training. You see, Wally, the general manager had shown us national figures clearly indicating that if you called 21 FSBO’s you’d get three appointments, and from those you’d get a listing. Simple. So I made some appointments, and sure enough in my first six hours on the job on my first day I got a listing. Of course its value to the company was in cleaning up spilled coffee. Nevertheless, I got it.
I was part time while in college, but by the time I was 25 I still hadn’t received any mentoring of value. I had to go somewhere else to get it.
In defense of Dad, making a living out of listing FSBO’s was not only possible back then, but predictable if you were good. On any given weekend day in the paper you couldn’t call all of them from sunrise to sunset if you never left the phone. It’s all he knew. Don’t knock him though, because in the ’60′s he averaged over $400,000/yr in income. He had six offices, his own escrow company, and refused to cooperate with anybody. Yeah, his company double-ended every listing they ever sold. But that’s a story for another time.
I ended up switching from residential to investment sales as my wife said at the time that if I didn’t get out of selling houses I’d end up on the 11 o’clock news. And she was right. I also spent thousands in the late ’70′s and early ’80′s buying great mentoring from highly successful investment agents. Sadly, it wasn’t until past 30 that I finally felt like I knew what the hell I was doing.
If the agents reading this are honest, I bet most of them look back at their training and realize they learned how to keep their broker out of trouble, and that was basically it. Oh sure, they also learned about their ‘sphere of influence’ and how to exploit it. How’d that work for you? How’d all those open houses you held for the real producers work? And don’t forget the incredible ads you wrote to attract the buyers who’d be so loyal to you. Really kick-started your career, didn’t they?
Fast forward to November of 2004. My son has just passed his real estate license test, and is looking to me for guidance. I was, to put it mildly, determined to be the best mentor I could possibly be.
Next – the third generation.
To be honest, yeah I feel my ‘training’ was for the protection of the broker at first. Even when I moved on to a different broker that offered plenty of very good training I could still see the writing on the wall. Protect the broker or you don’t get paid. Well I still needed that training to a point.
When that point came I was off to a 100% office and have just paid rent and a few other fees since then.
I also started bugging successful agents about issues and how they handle them.
I then got involved with the professional standards committee at the state level. I sit on hearing panels now and listen to the case and make a judgement. This has really helped me learning, because often I’m learning from others mistakes.
But most importantly, I’ve learned from experience. It may be the only way. However I like the idea of mentoring that you are speaking to on this article.
Can’t wait for the follow ups on this. Good luck to your son that has entered the fray.
Thanks Todd, I’d read you had been part of the process there.
I agree experience is golden, I just wish when I was Josh’s age I would’ve been allowed to sit in and observe an experienced broker work with clients in real time. How much sooner would we have become excellent agents with that kind of hands on training?
What I’m teaching him is how to make money in the business while leaving the client in a much improved financial state. He’s seeing first hand how I’ve stopped clients from making poor decisions, or guided them into doing nothing, whatever was best for them, regardless of the outcome for the company.
Again, thanks for taking the time to comment.
I’m a new agent and I can feel the same things right now. I’m starting to think the first couple years in real estate are more like an internship without teachers than a job. Pretty much sink or swim and mass produced new agents to cover the losses. It’s like the industry is a turtle laying a hundred baby turtles because only 1 in 10 make it across the beach to the water and adulthood.
Athol, you hit the nail on the head. The turtle analogy is perfect. If I were you I’d find an empathetic high level producer and get his time for a couple hours weekly. You need them to explain just how you should go about obtaining new business. The company has already taught you how to keep them out of court.
If you can afford it, find seminars that are taught not by those who have never really produced, but by those who were huge producers, and will teach you a method you are willing to employ.
As a new agent I strongly recommend the listing side of the business. Most agents choose buyers because they have no stomach for rejection, and want what they ignorantly think is the easy money – working with buyers. Go ahead, work with buyers, but spend a large part of each day prospecting for listings. The buyers will come.
Thanks for the comment, and feel free to ask me anything, at any time.
Jeff